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  • 2 September 2024

What to Do if Chinese Citizens Face Entry Barriers to Malaysia

With the increasing number of Chinese citizens traveling to Malaysia for tourism, business, and study, instances of entry barriers have also become more frequent. According to international law and practices, a country’s decision to allow or deny entry to foreigners is an act of sovereignty. Even if you have a valid visa and passport, the immigration department of the destination country has the right to refuse entry and deport you if they believe you do not meet their entry requirements (such as having a criminal record or insufficient financial resources) or if they suspect that your entry purpose does not match the visa type.

Malaysia requires foreigners to hold a visa that corresponds to their entry purpose, carry at least MYR 2,000 or USD 500 in cash, and have a printed return ticket ready. Immigration officers at Malaysian airports conduct random checks. If you encounter entry barriers at the airport, honestly explain the situation to the immigration officer and provide as much supporting documentation as possible to seek clearance. If unsuccessful, you will be asked to go to the airport immigration office for further investigation. If the investigation fails, you will be sent to a restricted area to await deportation.

To avoid undue treatment and financial loss due to various objective reasons, the Chinese Embassy in Malaysia kindly reminds you to prepare the following:

01 If you do not have enough cash, withdraw sufficient cash from nearby ATMs at the airport or seek assistance from your companions.

02 If you do not have a printed ticket, contact the airline, airport service desk, or “China Passenger Coordination Office” (at Kuala Lumpur Airport only, from 18:00 to 00:00 daily) to print a return ticket.

03 If your visa type does not match your purpose of coming to Malaysia, it is recommended that you purchase a near-term return ticket and return to China immediately to avoid being sent to a restricted area for deportation.

04 Ensure that your passport is valid for more than six months and carry it with you after entry. The passport should be photocopied and kept separately from the original for emergencies.

05  According to current practices, once an immigration officer decides to refuse entry, your communication devices such as mobile phones will be confiscated, and you will be sent to a restricted activity area to await deportation.

06 If you experience unfair treatment while waiting for deportation at the airport, note the name or number on the enforcement officer’s badge, remember the exact time of the incident, and collect and preserve relevant evidence.

Special Reminder: Before entering the airport immigration office for investigation, call and inform your immediate family members or call the Embassy’s 24-hour consular protection hotline (00603-21645301 / 00603-21636853) to ensure your family and the Embassy are informed of your situation in time.

Complaints:

 If you need to file a complaint afterward, you can call the Embassy’s consular protection hotline or send an email (in Chinese or English) to the Embassy’s consular protection email: lingbaokl@gmail.com. The Embassy will assist to the best of its ability and promptly report the situation to the relevant Malaysian authorities to safeguard your legitimate rights. You may also visit the Malaysian Immigration Department’s official website http://app.imi.gov.my/feedback/index.php?lang=2 to submit your complaint details (in English).

The Chinese Embassy and Consulates in Malaysia will continue to strive to assist Chinese citizens in successfully entering Malaysia. Wishing you a smooth and pleasant entry and stay in Malaysia!

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